Last updated 8 February 2023
doctorDB™ is a digital healthcare platform (“Healthcare Platform”) that is owned and operated by Angstrohm Technologies Sdn. Bhd. (“Angstrohm” or “we”), a company registered in Malaysia. doctorDB operates its services through the Web site located at www.doctordb.com (“Web site”) or through the mobile application that is available on various mobile platforms such as iOS and Android (“App”). The following Privacy Policy describes how we as a healthcare platform collect, use, disclose, and otherwise process personally identifiable information that we collect about individuals (“personal information”) in connection with the services available from doctorDB.
References to the healthcare platform are deemed to include derivatives thereof, including but not necessarily limited to the App, mobile Web sites and applications. By visiting or using the Web site/App, you are consenting to the collection, use, disclosure and processing of your Personal Data as described in this Privacy Policy. You may at any time withdraw a consent granted hereunder by contacting us and stating so. In case of withdrawal, doctorDB will not process your Personal Data subject to this consent any longer unless legally required to do so. We will erase all your personal data, cease further dissemination of your personal data and attempt to halt third parties from processing your personal data. However, you must stop using the Web site or App to prevent any further collection of data.
On occasion, doctorDB may revise this Privacy Policy to reflect changes in the law, our Personal Information collection and use practices, the features of our healthcare platform, or advances in technology. If we make revisions that change the way we collect or use your Personal Information, those changes will be posted as part of this Privacy Policy and the effective date will be noted herein this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Web site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Web site after the effective date of the modification.
If you have any comments or suggestions, we would be pleased to receive them by emailing us at [email protected]
Collection of Personal Information
doctorDB does not sell, share or trade customer’s personal information collected online with unknown third parties. Personal information collected online will only be disclosed within our corporate group and to third parties we partner with.
When you register an account with doctorDB, the personal information we collect may include your:
– Name
– Email Address
– Address
– Date of Birth
– Gender
– Mobile Number
The mandatory personal information we collect from you will be used and or shared within our corporate group and to third parties for following purposes:
– Send e-mails to you as you requested and to notify you from time to time about services offered by the healthcare platform or other entities associated with the healthcare platform,
– Profile and/or analyze you using and accessing the Web site and your pattern and manner of usage,
– Research, develop, and improve doctorDB services,
– Conduct surveys to determine use and satisfaction with doctorDB services,
– Generate statistics in relation to the doctorDB and Angstrohm Technologies group of company.
Email Address
We may use your email address to respond to requests you make of our services or to respond to your communications with us. We may also contact you to inquire about your experience on our Web site, to provide you with information about our services available from us or from our affiliates, or to communicate to you information related to the healthcare industry. We hope you will find these communications informative and useful. If you do not, you can unsubscribe from any of our commercial email programs by following the simple instructions included in the email you receive in connection with that program. If you choose to so subscribe, you are deemed to have consented to us processing within our corporate group and or third parties your personal information for this purpose.
Accessing and Updating Your Personal Information
By creating and logging in to your account, you will be able to browse and purchase healthcare and consumer products, purchase home nursing and physiotherapy sessions or purchase home diagnostic services offered by the platform. It also lets you customise your profile with your photo, name, email, phone number, etc.
You agree to provide true, accurate, current, and complete information about yourself. We use this information to process your registration request, provide you with the services and communications that you request, customize features that appear on our healthcare platform.
Content You Post On Our Healthcare Platform
If you choose to post content to any of the interactive areas of our healthcare platform, such as discussion forums, comments fields, and social media areas, please keep in mind that the information you post can be seen, collected, and used by anyone who has access to those areas. You may also have the opportunity from time to time to respond to questions that we display to users of the Web site. If you choose to respond, your response may be published on an area of the Web site accessible to other users or the public. We are not responsible for any third-party use of such information.
Warning On Posting and Sharing
Kindly note that while we endeavor to monitor all posts in our forum, you may find some post offensive to you. In this circumstance, kindly contact us at the email herein for us to investigate further. However, you shall be responsible for your own posts and should anything posted by you infringe any rights or laws or is considered an offence, we shall at our best endeavour to assist any authorities requesting our assistance with regards to all Personal Data collected by us.
Social Network
When you use one of the social network sharing tools available on our healthcare platform, we and the social network operating the tool may collect information about you based on such use. The social network’s use of that information will be subject to its own privacy policy, which may be different from this Privacy Statement.
Cookie, Page Tag and Data Use
By visiting our healthcare platform, you consent to the usage of cookies and tags as described below. A cookie is a small piece of data that is sent to your computer from the Web site and stored on your computer’s hard drive. A page tag is a piece of code, which reads and writes cookie data. Both cookies and page tags may be from doctorDB and/or third party vendors we have chosen to work with. Session cookies disappear from your computer when you close the browser. Persistent cookies remain on your computer after the browser has been closed, but can be deleted at any time through your browser settings. The use of these cookies and page tags may vary, and are described in the appropriate sections below.
doctorDB uses a session cookie to keep you logged in throughout your visit to the Web site.
doctorDB uses persistent cookies to “personalize” the healthcare platform for each user by remembering information about the user’s visit to and activities on the healthcare platform, e.g., the location you selected, your log-in details so that you do not need to re-enter them at your next visit to the healthcare platform
doctorDB also uses persistent cookies or page tags to analyze your surfing behavior and your visit to the healthcare platform enabling us to improve the healthcare platform and our services and to tailor our information (via email and/or on our healthcare platform) according to the interests of our users. Such cookies and page tags gather information about the pages you visited on the healthcare platform and the searches you performed.
doctorDB may also use persistent cookies or page tags to tailor the best advertisments to suit your needs.
Web site analytics platforms may be used to collect unidentifiable information for reports such as impression reporting, demographic reporting and interest reporting. To opt out of collection of information by third parties for analytic purposes, please make the necessary changes in your Internet browser settings, typically under the sections “Help” or “Internet Options”. If you disable or delete cookies in your Internet browser settings, you might not be able to access or use important functions or features of this healthcare platform, and you will be required to re-enter your login details. Please also note that if you clear all cookies on your browser, or use a different browser or computer, you will need to complete the opt-out procedure again.
Security of Your Personal Information
doctorDB ensures that all information collected will be safely and securely stored. We protect your personal information by:
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Allowing access to personal information only via passwords; –
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Maintaining technology products to prevent unauthorized computer access; and
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Securely destroying your personal information when it is no longer needed for our record retention purposes
doctorDB uses 256-bit SSL (Secure Sockets Layer) encryption technology when processing your details. 256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
Data Storage
Please note that all data collected by doctorDB shall be stored on secure Cloud-based Infrastructure.
Disclosure of Personal Information
We will not share your information with any other organizations other than our corporate group and those third parties directly related to and necessary for the purpose for which you have authorized. In exceptional circumstances, doctorDB may be required to disclose personal information when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or required by the law. doctorDB is committed to comply with the Personal Data Protection law, in particular, its policies as well as corresponding guidelines and orders.
A Special Note About Minors
Persons under the age of 16 are not eligible to use the services on our Web site.
Language
This Privacy Policy is only available in the English language.
Breaches of Privacy
If you believe that doctorDB has breached your privacy, please email us at [email protected] and we will resolve the issue.
European Countries’ Users’ Rights
If you’re a user located in the European Union (EU), the European Economic Area (EEA) or Switzerland collectively as the “European Countries” in this Privacy Policy, you have the following data protection rights with respect to your personal information:
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You can access or request deletion of your personal information by submitting a request to [email protected]
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You can correct or update your personal information, object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
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[email protected] – You can opt-out of marketing communications we send you by submitting a request to
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If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
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You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise your rights to access or deletion, please submit a request to [email protected] . We respond to all data protection requests we receive in accordance with applicable data protection laws.
